Support
Frequently Asked Questions
Product
- What does “overlay” mean?
- What does “Snap-On” door handle mean?
- What is the difference between replacement mirror and overlay mirror?
- What is the difference between a top mirror cover and a full mirror cover?
- What does door handle “bundle” mean?
- What is the promoter that I got with my order used for?
- What are the best practices for installing an overlay part?
- What are the best practices for installing a replacement mirror cover?
- What is a smart key?
- What is a keyless sensor?
- Does Trim Illusion warranty their products?
Payment
- What payment methods are accepted by Trim Illusion?
- Is there any surcharge for using my Credit Card to make purchases?
Returns
- How to return a part to get a refund?
Shipping
- Do you ship internationally?
- Do you ship to PO boxes?
- How soon will my goods arrive after placing an order?
- Do you offer expedited shipping?
- I have a problem with my delivery. What should I do?
Wholesale
- I am a reseller. How do I become a wholesale buyer?
- How do I reset the password of my online account?
- How do I update the email on my online account?
- How can I look at my account purchase history?
- Can I have a catalog?
- How do I receive a price list?
- How do I request an RMA?
- Do you do Dropshipping?
- Do you extend terms?
- How can I stay informed about special offers and new products?
- Do you offer free shipping?
- What is the cut-off time for orders to ship same day?
Whether you’re looking to diversify your current vendor business, or delve into the dealership/vendor business, Trim Illusion has decades of experience to help you along the way.
Please add trimillusion.com to your email safe senders in order to avoid our reply to your inquiry ending up in your junk folder.
Headquarters
14205 WOODCLIFF CT STE 104 BOWIE MD 20720-4892 United StatesPhone
Toll Free 866-889-TRIM (8746)
Business Hours
Business Hours
Mon 9am - 5pm EST
Tue 9am - 5pm EST
Wed 9am - 5pm EST
Thu 9am - 5pm EST
Fri 9am - 5pm EST
Sat - Closed
Sun - Closed
*Same-Day Shipping cut off is 2PM EST.